Refund Policy

At Hefty Herbal LLC, we stand behind the quality of our products. If your order arrives damaged or is not delivered, please contact us within 30 days of the expected delivery date. We will provide a full refund or replacement, as preferred. Refunds will be issued via the original payment method.

For damaged products, please include photos of the damage and packaging in your initial contact. We appreciate your feedback and are committed to ensuring your satisfaction.”